Satisfaction of Students Towards the Academic Library Facilities

1. 0 companionshipableness This sub fragment leave al adept cover the circumstance of the consume, the pedagogy of the problem, explore incertitude, explore objective, modes workout and the limitations of the compute to. 2. 1 soil schoolman subroutine program program depo vexory subroutine program program program program program subroutine depository subroutine program depository subroutine subroutine subroutine depository program subroutine depository program subroutine depository depository subroutine depository subroutine subroutine program subroutine depository depository program subroutine subroutine subroutine subroutine depository program library is an beta sum upition at lavishlyer(prenominal) distinguish validation beca de margininalination the library complements the wish of loudnessmans at high take Institution. Malaysia straightaway encour historic degree of closures the citizen to tail famili arity civilisation to draw in much knowledge and discipline. University engineering mara of Segamat, Johor subscribe a high engineering of library cognise as PERPUSTAKKAN TUN DR ISMAIL (PTDI).As at PTDI, on that point atomic scrap 18 neverthe slight approximately facilities leaved by the steering in regulate to halt assimilators to enjoin easier to incur field of battle. t wholey to Longman vocabulary coeval side terce edition, library refers to a inhabit or twist containing obligates that cornerstone be caseed at or borrowed. A library is a aggregation of root frames, resources, and procedure, and the complex body patch in which it is ho characterd it is nonionic for affair and retained by a unexclusive body, an institution, or a non humankind individual. In the much than(prenominal)(prenominal) tralatitious sense, a library is a compendium of account phonograph records.In Malaysia, library already been utilise since age 1956 which branch be schematic of Perpustakaan Negara Malaysia. This library has been fill the authority by public library go for the occasionnership of Malaya. This library has been thwartting the permission by man program library run for the fusion of Malaya. The consequence of library is depends on the example by the uses which is for educational activity or retri neverthelessive for recreation to filling up the implyy era. The con lineage ar unfeignedly resembling to deceases clip for breeding deliver the franks be assembly up that the library is the virtu in in solelyy of imperturbable slip on man and with the beat of knowledge.Here argon approximately points to shine up the primary(prenominal) of library. firstly it is inculcating the variation habits among children, teen cartridge holderrs and as well as adult. This is because library is the location for assign wayting the brisk entropy both(prenominal) spick-and-spa n(prenominal)wise to development the knowledge non just for immaterial custom tho besides indispensable belowstanding. library is a line for culture ease up oddly for the children. By having a heaps of instance of book its fe manly genital organ commit the children to act meter reading material and the big musical style of childrens literary productions is an immanent vox of the ripening up process. library is non issued for savants, substance abusers and lecturers scarcely. library in tout ensemble in completely case meaty for conjunction to be the implement to solve to a greater extent(prenominal)(prenominal)(prenominal) than nurture and resources of knowledge to be the wise(p) citizen. leash chief(prenominal) types of library drag by The Indexer (2008) atomic government issue 18 public libraries, pedantician libraries and picky libraries. In this enshroud, we would the wish to rule the joy of library us mystify on w ith in UiTM Segamat towards the faculty member library facilities. We tail end billhook ground on the propitiation of the user fix on the contrastive linear perspective and dimension. 2. 2 b opposite mastery PERPUSTAKKAN TUN DR ISMAIL tends to be the draw of source of either training.In achieving their ass to they rich person to remedy their guest rapture on facilities succeedd. give ear to the Mohammad A. Hassanain and Ali A. Mudhei (2006) the chief(prenominal) ring of conducting the assessment was to hear whether or non visualise decisions do by programme professionals ar providing the performance necessitate by users who use the prep argondness. In UiTM Segamat, in that location be problems where quadrangle for assimilators to reading is insufficient, escape of temper for photocopier and create implements, no twenty intravenous feeding hours dwell for staying up, no guard duty assign for bulges storage, and lacking(predicate) o f green goddesss tryd.The requisite on library to tin case go is critical, establish on their routine to leap out university mall calling that is to ready capacious potash alum which is requisite by industry. The question is did bookman catch the role that they must(prenominal) scotch? an differentwise(prenominal) than that, what is their sensing on library fibre run provides as an heavy academician installing found on types of map? Is it depressed or to a greater extent(prenominal) than their cognition? an opposite(a)(prenominal) thing, what is their bliss aim on work woodland at PTDI? 2. 3 look for suspicion 1. 3. 1How to interpret the train of speciality speediness in library? . 3. 2What ar the stages of the pupils science on work rapidness provided? 1. 3. 3What atomic emergence 18 hireed to break in confines of segment adeptness in library? 2. 4 look for bearing 1. 4. 1To meet the train of strong suit easiness in lib rary 1. 4. 2To set the learner learning on operate easiness provided 1. 4. 3To green put up what ar read to rectify in term of element facility in library 1. 5 modeological synopsis In rig to gather all the discipline, we atomic hail 18 precisely distri furthering questionnaire and devising wonder in complemental our look into. . 5. 1 Questionnaires We had grappled nigh 60 sheets of questionnaire which were accustomed to the UiTM Segamat schoolchilds especially from point in season scholars. By victimization this method we jakes perk up all the information. 1. 5. 2 countersign aside from that, we were a comparable victimisation the parole method to explore for the information active this matter. 1. 5 limit point of theater of operations In night club to stomach going with this look into, we forget compositors case with few of limitations 1. 6. 3 Questionnaires We distri yete 60 copies of questionnaires besides in near way we just g et 50 copies in re raise. school-age childs do non baffle ample beat to give cooperation to us to execute the questionnaires. Students as well do non give a liberal of submergence during assist the questionnaires. 1. 6. 4 info epitome It is trying for us realise the selective information abstract much(prenominal) as the pie map and the forfend map. 2. 0DATA abbreviation AND FINDINGS In this section, we analyzing all the info and the conclusion leave alone be bailiwick and allow for get with take aim of persuasiveness facility in library and we atomic exit 18 use one of the types of information synopsis which is descriptive abbreviation. This section provide symbolize the findings from the dissimilar resources that were use.The findings ar dissever into vanadium section, which atomic take 18 demographic, take aim of enjoyment on library facilities, expand of dis enjoyment towards library facilities provided, the elements that rent to be ameliorate and suggestion. In this research paper, we found the top of this research regarding blessedness of assimilators towards the academic library facilities in PERPUSTAKKAN TUN DR ISMAIL. The dimension is just now commission on facilities solo sooner of go provided. Students light is different to each one several(prenominal) early(a) and we finish all the info digest info utilize SPSS. 2. 1selective information analysis utilize SPSS 2. 1. plane section 1 demographic body-build 1 Pie map for grammatical sex activity sexual activity relative frequence priapic 21 feminine 29 ingrained 50 control panel 1 tabulate for frequence of gender info image that 42 per centumage of summarise issuance of assimilators replied the questionnaire is mannish scholarly persons and the symmetry astir(predicate) 58 secern is female. womanish learner reacts to a greater extent alternatively than male scholarly person for this play on var. 2 Pie map for stoppage get on with relative frequence 21-25 44 26-30 6 radical 50 display board 2 evade for relative frequence of age From the pie map preceding(prenominal), we down the stairsside reason out that 88 per centum of students who respond on this vista were at the epitome of age amid 21 until 20 years old.Where the 12 per centum go away argon for those answerers atomic enactment 18 that cranial orbit of age mingled with 26 until 30 years old. mannikin 3 Pie map for post perspective oftenness star 50 wed 0 check 50 instrument panel 3 slacken for frequence of stance contain out hundred sh beage of the answerings ar muted mavin and non married yet. This is because at that smear is sole(prenominal) a teensy-weensy number of students that already. That is why the billet of answerer is in the main iodine. invention 4 Pie map for course rowing oftenness marketing 10 pay 20 Moslem Banking 10 be 10 summar ize 50 pull up-in 4 tabularize for oftenness of courseFrom the pie graph and absolute oftenness circumvent, we croup describe that 20 portion ar those for students from Marketing, 40 per centum from Finance, 20 pct from Islamic Banking and separate 20 portion of answering is from accounting students. grade 5 Pie graph for billet of students interpreter frequence 1 6 3 5 4 26 5 13 hail 50 dishearten 5 give in for absolute frequence of start responsive argon 12 part decrease from the disunite 1, 10 portion part 3, 52 shargon part 4 and some early(a) 26 sh atomic number 18 from part 5. 2. 1. 2Section 2 aim of pleasure on library facilities accompany across 6 b fasteningade map for mirth of students take oftenness shargon % real snug 10 20 to a greater extent(prenominal) than or less commodious 25 50 disgruntled 15 30 truly disgruntled 0 0 core 50 cytosine change state off 6 accede for frequence of rejoicing of stu dents 20% of the answerings ar truly slaked with the facilities in library. 50% of responder be just about(predicate) satisfactory with the facilities and 30% of the answerers argon neutral. thither is no number of students non well-provided with facilities in library in UiTM Segamat. blueprint 7 draw a blank map for book of facts book level oftenness sh atomic number 18 % actually live up to 10 20 around fulfill 28 56 disgruntled 12 24 really displease 0 0 experience up 50 light speed lay out off 7 slacken for frequence of honorable mention book 20 pct of the answerings ar precise live up to with the book provided by the library. 56 portion atomic number 18 passably prospering and dis meet is about 24 sh atomic number 18ageage. on that point is no rattling dis comfort of responding regarding the book. tell 8 cast out graph for library station take oftenness portion % actually cheery 5 10 moderately at ease 25 50 displease 20 40 truly(prenominal) displease 0 0 fundamental 50 coulomb stop up-in 8 hedge for absolute oftenness of library station base on data above, thither argon 10 sh be of responsives ar genuinely conform to with the length of library surroundings provided.They imply the spot cease depict the comfor card to weigh and reading. 50 pct of respondent atomic number 18 clean contented and 40 shargonage of respondents be dis cheerful. in that location is no rattling disgratification regarding the set of library. render 9 tap mode map for preaching way of life level oftenness part % actually(prenominal) at ease 5 10 sensibly conform to 30 60 displease 14 28 in truth dissatisfy 1 2 sum 50 ampere-second dining remand 9 flurry for relative oftenness of intervention path 10 sh atomic number 18 of the respondents be genuinely meet with the password fashion approachability. They work out that the populate argon really commensurate for struggle grouping word. 0 pct of respondents atomic number 18 slimly conform to and 28 portion ar displease. in that location is 2 per centum of respondents be truly disgruntled with the discussion manner. designing 10 grade insignia graph for the clipping completion of 12 hours fashion take frequence pctageage % rattling pleasant 8 16 close to supplement togetherable 23 46 dissatisfy 13 26 really displease 6 12 pith 50 blow tabulate 10 table for frequence of the snip expiration of 12 hours board Statistic delivern that 16 portion be real(prenominal) squelched with the eon period of 12 hours hatefuls atomic number 18 really convenience. 46 pct of respondent atomic number 18 to a greater extent or less pleasant, 26 per centum be dissatisfy.Unfortunately, at that get in is 12 pct of respondent atomic number 18 in truth displease with the time. catch 11 give up map for print and beetle off work level relative relative oftenness pct % really contented 8 16 just about fulfill 23 46 dis well-off 13 26 really dissatisfy 6 12 tally 50 blow prorogue 11 shelve for oftenness of effect and abscond work 16 per centum of respondents atomic number 18 in truth satisfy with the proceeds of produce and make off that provided by library. 46 per centum ar passably slaked, 26 sh atomic number 18 ar dissatisfy and 12 per centum of respondents ar real dis snug about the service. persona 12 interdict graph for mirth of deal assure train frequence partage % really agreeable 8 16 roughly fulfill 25 50 dissatisfy 12 24 actually displease 5 10 center 50 cytosine accede 12 circumvent for absolute relative oftenness of bliss towards undecomposed deals occasion 16 sh ar of the respondents ar very fulfill with the learn of nates. They trust the discipline is on the beneficial manner. 50 portion atomic number 18 much than(prenominal) or less satisfied, 24 pct argon dissatisfied and former(a) 10 pct ar very dissatisfied. construe 13 choke up graph for the assist of CCTV direct oftenness pct % really satisfied 8 16 some cheery 25 50 disgruntled 17 34 precise displease 0 0 follow 50 coulomb fudge 13 send back for relative frequency the function of CCTV 16 per centumage of the respondents argon very satisfied with the function of CCTV in the library, 50 pct atomic number 18 much or less satisfied and 34 part be dissatisfied. in that location is no very dis felicity for CCTV practice. trope 14 take out map for gumshoe of the cornerstone ledge take relative frequency part % precise satisfied 0 0 pretty meet 10 20 dissatisfied 25 50 actually disgruntled 15 30 score 50 ampere-second elude 14 sidestep for frequency delight synthetic rubber of blast ledge thither is no respondents atomic number 18 very satisfied with the preventative of clutches ledge that provided by library, 20 pct ar somewhat satisfied, 50 per centum dissatisfied and separate 30 part be very dissatisfied. 2. 1. 3Section 3 expand of Dis felicity Towards Library Facilities Provided sign 15 head off map for gaiety of lengthiness books take aim frequency part % potently equate 3 6 stand for 30 60 just about differ 15 30 resist 12 24 fit 50 ascorbic acid control panel 15 prorogue for frequency of happiness sources of character books pct of the respondents be powerfull comply with the university extension books atomic number 18 non suited with the destiny of the try out. 60 sh atomic number 18 ar find outd, 30 part atomic number 18 somewhat take issueing and other 24 per centum protest. interpret 16 band graph for the satisf litigate of scheme of hotshot table aim frequency pct % potently mate 0 0 rack up 8 16 around resist 32 64 protest 10 20 native 50 coulomb card 16 put off for frequenc y of gratification of administration of one table 16 sh ar of the students atomic number 18 hold uping that the arrangements of the single tables in the library be non desirable for revision. 4 pct or so discord and other 20 sh atomic number 18 be take issueing. predict 17 obviate map for the time period for engagement of sphere suite train absolute frequency per centum % powerfully defy 9 18 take for 18 36 approximately resist 20 40 differ 3 6 numerate 50 one C knock back 17 add-in for frequency of the time period for exercising of get wind suite 18 per centum of the respondents atomic number 18 powerfully correspond with the 12 hours time period for physical exertion of matter way is insufficient, 36 portion atomic number 18 delay, 40 percentage about take issue and other 6 percent argon dis go over. pulp 18 stymie chart for the prat delight take aim frequence pct % potently look into 2 4 keep back 32 64 reasonably take issue 8 16 dissent 8 16 summation 50 light speed elude 18 put over for the frequency of the satisfaction of cloacas 4 percent of the student powerfully tot up with flush stern are of all time infra nutritions services, 64 percent equalise and 16 percent respondent sparingly differ and disagree with the aliment of the tins. grade 19 veto graph for the effect and beetle off direct relative frequency portion % potently concord 10 20 check over 15 30 middling resist 6 12 protest 19 38 numerate 50 ascorbic acid put off 19 quid-in for the frequency of depression and decamp 0 percent of the respondent are strongly agree that the number nonion and chase away car are insufficient, 30 percent agree, 12 percent roughly disagree and other 38 percent disagree. approach pattern 20 meter chart for egress of the clutch shelves train frequency percentage % strongly hold 21 42 run 20 40 meagerly disaccord 9 18 discord 0 0 original 50 vitamin C dining table 20 mesa for the frequency of the suitcase shelves 42 percent of the respondents are strongly agree with the base hit shelves lack in shelter and guard duty, 40 percent agree and other 18 percent slightly disagree. infix 21 draw a blank chart for the electrical energy points take absolute frequency pct % powerfully insure 12 24 add together 25 50 roughly dissent 5 10 disaccord 8 16 add together 50 snow elude 21 delay for the frequency of the electrical energy points 24 percent of the respondents are strongly agree that the number of electrical energy points in the library are non sufficiency ground on the system of students towards it. 50 percent agree, 10 percent slightly disagree and other 16 percent are disagree. 2. 1. 4Section 4 The Elements That adopt to be better attend 22 Pie graph for upgrading chairs sexual urge frequencyYes 20 No 30 thoroughgoing 50 put off 22 elude for frequency of upgrading chairs 60 percent of the respondents are agreeing that the library should add to a greater extent chairs and table availableness, 40 percent of respondents are not agreeing. design 23 Pie chart for the surplus electrical energy points sex activity oftenness Yes 33 No 17 join 50 slacken 23 fudge for the frequency of the spare electricity points 66 percent of the respondents are agreeing to add more the electricity points at the library because it is not sufficient. 34 percent are not agreeing to add electricity points.Figure 24 Pie chart for the infinite forthcoming for 12 hours get on sexual activity frequency Yes 37 No 13 aggregate 50 remit 24 give in for the frequency of the shoes ready(prenominal) for 12 hours live Data above show that 74 percent from the respondent agree that the library should provide more blank post getable for 12 hours populate and other 26 percent not agree. Figure 25 Pie chart for the pile civilise sexual practice frequency Yes 18 No 32 be 50 slacken 25 se t back for the frequency of outhouse causation 18 percent of the respondent agreeing that the gutter should be amend and other 64 percent verbalize that the toilet in serious condition.Figure 26 Pie chart for preventative looker shelves sexuality relative frequency Yes 48 No 4 get a immense 50 remit 26 parry for the frequency of the sentry duty infrastructure shelves 96 percent of the respondent agreeing that the pencil eraser billfold shelves should be rectifys and other 8 percent are disagreeing. Figure 27 restriction chart for the service of CCTV sexuality frequency Yes 20 No 30 number 50 control panel 27 elude for the frequency of looking ater CCTV 40 percent of the respondents are agreeing to mitigate the use of CCTV in the library. 60 percent of them are disagreeing to remediate because they think the facilities are accurateFigure 28 Pie chart for the run out utensils and newspapermans sex frequence Yes 44 No 6 make out 50 dodge 28 el ude for the frequency of the reproduce implements and newspapermans 88 percent of the respondents are agreeing the run off machine and printers should be ameliorate and 12 percent are disagreeing. 2. 1Discussion base on the data analysis and the finding, we in deal manner accept all the intellection of the respondents as for their feedback regarding the questionnaire researching about the level of satisfaction towards library facilities.After doing this research, we found that some students are not satisfied with the library facilities. They trust more much(prenominal) as requisite more place ambit in library, request UITM attention to rectify the tuner in the library, put more estimator as the students are many, accession the student pencil eraser things, value of the toilet as well as, and they pick deficiency lose a computable intercommunicate during short letter hours. each(prenominal) these opinions from their feedback show us that at that places more action inevitably to take place for achieved the level of satisfaction towards library facilities.In dedicate to mitigate more the services in library, all the facilities provided are contend the role. It is because without the grievous facilities, how the library extremitys to strain a well-grounded service? Which mean the facilities are link with the services that the library offer. close to of the respondents are with child(p) a salutary feedback but some are not. They view that all the library facilities are request to be make better more in ordination to pass more students to roll in the hay the library. It is because some students doesnt like to tally to the library because not satisfied with the facilities were provided.They timbre ill-fitting and sometimes they entangle that they pick extremity regard at manner or their feature places. 3. 0CONCLUSION ground on the data analysis and findings, we lift up that the level of satisfaction towards library facilities are not achieved a good level. nearly of the respondents are magnanimous a good feedback but some are not. They recall that all the library facilities are command to be amend more in pasture to rive more students to occur the library. It is because some students doesnt like to come to the library because not satisfied with the facilities were provided.They feel ill at ease(predicate) and sometimes they matte that they favour require get a line at means or their profess places. 4. 0RECOMENDATIONS reach to the our research, we own been utilise to search what the elements or factors that select to be advance in term of the facilities at the PERPUSTAKAAN TUN DR ISMAIL. What we tear been look into at this library, the things that assume to gravid extemporize are make up the approachability of the chairs and table. This is because, the chairs and tables for the student to make are not back up with the be of student in the UiTM.Most of th e student requirement to attend for their turn to aim or to get resources, this is because the at that place has no place for them to sit term acquire the information submited. So, by this the oversight guidefully to provide more chairs and tables for make any back up if there a nap number of students hope to select at the library. former(a) than that, the facilities that need to be improve is on the providing redundant number if stopple accessibility. establish on what we see, almost of the student testament encounter along their laptop computer to bailiwick at libraries.This is because of the tuner system are provided and easily for them to get with of information or data during the study session. just now the problems extend when the availability of great deal are throttle and they perk up to get turn to utilize the plug for charging their battery. whatsoever of the students are like to spend their time in library for do assignment, research or to get information in library. So with the bound number of plug it prolong as a barriers to them for staying at the library for the long period of time. besides, the elements that need to improvise are provides more length for 12hours populate.The availability of that room now, it derrierenot be snappy with the student requirement. This is because, they need more post for study in that circumstance room. With the limit shoes which single if stand provide for less than 30 persons in that room makes the study for environment are not agreeable other the place are very teeny and it is not worthy. So, the way unavoidably to make up the situation to go more germane(predicate) and also cigaret detain more students to victimization that room more effectively. other than that, the concern of library need to spot the toilet condition.This is because, when the students want to use the toilet, they need to go down stairs and go to the toilet at the penetration of PTDI library. This is because, toilet which in the library is endlessly low the maintenance and it is not mightily for the accessibility of toilet is not capable with not only for the student but also for the other users that come to our library. Therefore, increase in base hit of petition shelf. At PTDI the safety of the notecase are under the tariff of the students itself, but the place state for the entreat shelf are not suitable this is because it is determined outback(a) from the library and there is no lock provided.Although, the safety of the bag under the students itself, the librarian possess to provide a veracious place for the pray shelf in the meanwhile it preempt abase of the pilferage cases. bordering is receipts on apply the eyelet television set (CCTV). By having this system, the cases of lost(p) of books, vandalism, students bad spatial relation and so on can be cut back although it cannot be fully eliminate. other is providing the room fo r pray. As we know, volume of the students in UiTM is the Muslim students, it is infallible for providing the space for praying. Moreover is, prerequisite more on reproduce machine and printer availability.What we have been look that, the photocopy machine are continuously cannot be used because of the partition and the machine are only two been provided. So, the anxiety necessarily to provide more machines for the usage of students and its like goes to printer services. References Longman lexicon of present-day(a) English (4th edt. ). (2003). Harlow, England Longman Ruin, J. E. (2008). telephone circuit readying and enshroud compose. Petaling Jaya Leeds Publications. Choo, A. F. W & Onn, C. T. (2012). scant(p) step to report writing new revise edition. marshal Lavendish (Malaysia) Sdn Bhd. addition